Compliance

Built to support your compliance program — not replace it.

Interpreterly supports language-access operations with a signed BAA, call logs, state-aware consent prompts, and tiered privacy controls. The customer remains responsible for determining its legal obligations and maintaining its own compliance program.

Section 1557 support

Supports your language-access workflow with call logs, state-aware consent prompts, and Notice of Availability tooling. Use of a qualified human interpreter remains required where the regulation requires one.

HIPAA + signed BAA

BAA included on Pro and available on Scale as an add-on. Dedicated infrastructure with encryption in transit and at rest. The customer remains the covered entity responsible for its HIPAA program.

42 CFR Part 2 controls

Designed to support behavioral-health controls including consent framing and segregated retention. Included on Pro, available on Scale as an add-on. Customers remain responsible for their compliance program.

State recording-consent prompts

State-aware consent prompts in the caller's language, with one-party and two-party state logic. Customers remain responsible for confirming the prompts they use meet the laws of every jurisdiction in which they operate.

Scope of use — what Interpreterly is not

We are direct about the boundaries of the product so buyers and their counsel can evaluate Interpreterly accurately.

  • Interpreterly is a real-time oral interpreter relay. It is not a substitute for a qualified human interpreter where the regulation requires one (for example, accuracy-essential clinical conversations under 45 CFR Part 92).
  • Machine interpretation of critical or accuracy-essential written material must be reviewed by a qualified human interpreter. Interpreterly does not produce interpreted written disclosures, interpreted contracts, or counsel-approved consumer-finance documents.
  • Interpreterly may interpret the conversation around a TILA / Regulation Z, ECOA, UDAAP, FDCPA, California Civil Code §1632, or state retail-installment disclosure — it is not a substitute for the disclosure itself, which remains the customer's legal responsibility.
  • Free trial is for evaluation only. Do not transmit PHI, protected substance-use information, or legally sensitive disclosures over the free tier. A signed BAA is required before any PHI is processed.
  • Customers remain responsible for determining their legal obligations and maintaining their own compliance programs. Nothing on this page is legal advice.

The information on this page is provided for general operational understanding only and is not legal advice. Customers should review their language-access, privacy, and consumer-protection obligations with qualified counsel before deploying Interpreterly in any regulated workflow.

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