Insurance

Insurance is sold and serviced almost entirely on the phone.

The books with the highest growth — Spanish-speaking households, Caribbean immigrant communities, Brazilian Portuguese-speaking small-business owners — are exactly where most agencies have the thinnest language coverage. Interpreterly interprets inbound quote calls, FNOL claim intake, renewal walkthroughs, and Medicare AEP appointments live, in Spanish and Brazilian Portuguese (Haitian Creole coming soon), without an app or per-minute interpreter fees.

P&C Life & Health Medicare Advantage PCI-aligned Spanish and Brazilian Portuguese (Haitian Creole coming soon)
Where agencies lose policies
  • Spanish-speaking quote calls bound at half the rate of English calls in mixed-language books.
  • Claim FNOL latency: callbacks for interpreter routing delay first contact by 6–12 hours.
  • Medicare AEP: missed enrollments because the agent couldn't explain MAPD vs MA-only clearly.
What insurance agencies need

What insurance agencies need.

What you need How Interpreterly delivers
Interpret quote intake live Auto, home, commercial vocab in Spanish and Brazilian Portuguese (Haitian Creole coming soon)
FNOL claim interpreter Capture loss details in real time, route to adjuster
Renewal & policy review Two-way interpreter with carrier-correct terminology
Medicare AEP & SEP calls Plan-comparison vocab — MAPD, PDP, MA-only, Part D
PCI-aligned for payment capture Interpreterly never stores card data in transcripts

P&C indie agency, NJ

Spanish-speaking caller asks for an auto + renters bundle quote. Interpreterly interprets the entire rating call. Quote bound in one sitting, no callback, no Google Translate guesswork on coverage limits.

2.4× bind rate on interpreted quote calls

Medicare brokerage, FL

Brazilian Portuguese client during AEP needs the MAPD vs Medigap difference explained. Agent walks through both with Interpreterly interpreting. Application completed compliantly, same call.

+38 AEP enrollments vs prior season

Insurance phone interpreter built for independent agencies, brokerages, and MGAs. Interpreterly is a Spanish interpreter for insurance agencies, a multilingual claim intake tool, and a Medicare AEP interpreter all in one — no app, no hardware, no per-minute interpreter billing. We handle inbound quote calls, FNOL claim intake, renewal walkthroughs, policy reviews, and Medicare AEP/SEP appointments in Spanish and Brazilian Portuguese (Haitian Creole coming soon).

For agencies and brokerages, Interpreterly replaces fragmented interpreter services and per-minute billing with a single flat monthly plan. PCI-aligned for payment capture — we never store card data in transcripts. Month-to-month or annual plans available. Cancel anytime.