Last updated: June 8, 2026
Interpreterly is an AI-powered language-assistance tool. It is not a certified or licensed interpreter service, and it does not provide certified, qualified, or sworn human interpreters.
Customers are solely responsible for determining whether use of Interpreterly is appropriate for a given interaction and for complying with all applicable laws, regulations, and professional standards, including (where applicable) Title VI of the Civil Rights Act, Section 1557 of the Affordable Care Act, the Americans with Disabilities Act, HIPAA, 42 CFR Part 2, state court interpreter rules, and any contractual obligations to provide certified or qualified interpreters.
By accessing or using Interpreterly (the "Service"), provided by BrainCX AI, Inc. ("BrainCX," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
The Service uses artificial intelligence to provide real-time, machine-generated voice translation between supported languages over a telephone call. Output is generated by software and may contain errors, omissions, or inaccuracies. The Service is provided "as is" and "as available." It is not a certified interpreter, a medical device, or legal advice.
You are responsible for (a) obtaining any consents required from the parties on a call, (b) determining whether a human interpreter is required by law, regulation, or your own policies, (c) safeguarding account credentials, and (d) using the Service only for lawful purposes.
HIPAA compliance and a signed Business Associate Agreement (BAA) are included on the Pro plan and available as an add-on on the Scale plan. Use of the Service to transmit Protected Health Information (PHI) without an executed BAA is prohibited.
To the maximum extent permitted by law, BrainCX disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of translation, and non-infringement. BrainCX is not liable for any indirect, incidental, consequential, or punitive damages arising from use of, or inability to use, the Service, including any harm resulting from translation errors or from the absence of a certified human interpreter.
We may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
Questions about these Terms? Email hello@interpreterly.com.
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