A Spanish interpreter you conference into a call you are already on. Your employee stays on the line and speaks English. We carry the language in both directions, in real time. No app, no download and no hardware for the person on the other end.
Last updated: October 2026
Traditional interpreter companies add a third person to the phone call. AI companies replace the employee entirely. We do neither. The employee stays on the call and we carry the language.
That matters more than it sounds. When a third party joins a call, the conversation slows down, your staff lose the thread, and the caller ends up talking to someone who does not work for you. When AI replaces the employee, nobody in your organisation is accountable for what was said.
You conference Interpreterly into the call the same way you would add any third number. It works on a mobile, a landline, a VoIP handset or a speakerphone. There is no SIP trunk to reconfigure and no phone system change — see how AI phone interpretation works in more detail.
| Interpreterly | Per-minute interpreter line | Bilingual staff member | |
|---|---|---|---|
| Pricing | Flat monthly | Per minute, with a minimum charge on every call | Salary, benefits and cover when they are away |
| Who is on the call | Your employee, plus the language layer | Your employee, the caller and a third person | One employee, if they are working that shift |
| Availability | Any call, any time | Queue wait, varies by language and hour | Their hours only |
| Short calls | No minimum charge | A 30-second question bills at the minimum | Free, if they are free |
| Record of the call | Transcript and recording | Varies by provider | None |
| Setup | Minutes | Contract and account setup | Recruit, hire, train |
Start a free 30-day trial and hear a Spanish call end to end — no card needed, and you can see flat monthly pricing any time. If you would rather talk it through first, book a 15-minute call and we will go through your call volume and the languages you need.
Per-minute interpretation looks cheap on a rate card and expensive on an invoice. The reason is the minimum charge. Most providers bill a minimum of two to five minutes on every call, regardless of how short the call was. It's worth taking ten minutes to work out what per-minute interpretation is costing you before comparing plans.
A front desk making two hundred short calls a day pays that minimum two hundred times. A thirty-second question about an appointment time costs the same as a five-minute conversation. Nobody in this industry publishes that arithmetic, so it stays invisible until the bill arrives — it's part of why we built a flat-rate alternative to LanguageLine.
The math nobody publishes
Same minimum charge, either way.
Every short call still hits the floor rate.
Appointment booking, reminders, billing questions and after-hours calls. Scheduling staff are rarely bilingual and the call volume is high and short, which is exactly where per-minute billing hurts most. See our AI medical interpreter for clinics.
Intake and scheduling calls where a third voice on the line changes the conversation. Keeping the same staff member on the call matters more here than anywhere else. See interpretation for behavioral health intake.
The deal is negotiated in Spanish on the sales floor and then signed in English in the finance office. That handoff is where deals collapse and where disputes start. See language support in the F&I office.
Policy questions, claims intake and renewals, where a misheard policy number costs a callback.
You conference the interpreter into the call you are already on, the same way you would add any third number. It works on mobile, landline, VoIP and speakerphone. The caller does not need an app, a download or an account. From their side it is a normal phone call.
An interpreter works with spoken language, live, as a conversation happens. A translator works with written text, such as documents, contracts and websites. Interpreterly is an interpreter service. It works on phone calls and does not handle written material.
No. There is no app, no download and no hardware required for the person on the other end of the call. They dial your number or answer yours, and hear the conversation in Spanish.
Yes. Interpretation runs in both directions on the same call. Your employee speaks English and the caller hears Spanish. The caller speaks Spanish and your employee hears English. Neither side has to switch anything.
No. Interpreterly is priced as a flat monthly fee with no per-minute billing and no minimum charge per call. A thirty-second call costs nothing extra, which is the opposite of how per-minute interpretation works.
No. Interpreterly handles routine live calls such as scheduling, reminders, billing questions and service conversations. Where the law requires a qualified human interpreter, use one. We do not compete for those conversations and we do not claim to replace them.
They can, while they are at their desk and on shift. The difficulty is cover: one bilingual employee cannot take every Spanish call across every hour, and in regulated settings being bilingual does not by itself meet the qualified interpreter standard. See the true cost of relying on bilingual staff.
